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← Glossary
Process

Reconciliation

Reconciliation is a contract provision that lets your payment be recalculated when actual sales differ from what the fixed payment assumed. If revenue falls, a working reconciliation clause reduces the debit toward the agreed percentage of real receipts. Whether it functions at all depends entirely on how the clause is written.

Also known as: true-up, reconciliation adjustment, payment adjustment, receivables reconciliation

Why the clause exists at all

A merchant cash advance is structured as a purchase of a percentage of your future receivables rather than as a loan. That structure is what keeps it outside most state lending rules. Yet providers collect through a fixed daily or weekly ACH deduction, because collecting a genuine percentage of sales is operationally difficult.

Reconciliation is the bridge between those two facts. The fixed debit is an estimate of your agreed percentage; reconciliation is the mechanism that corrects the estimate when reality diverges from it. Without a functioning reconciliation provision, the percentage-of-receivables language describes something that never actually happens.

What it is worth in dollars

A retailer signs at an agreed 12% of receipts. Underwriting estimates monthly revenue at $126,000, so 12% works out to $15,120 a month, collected as a fixed $720 per business day across 21 days.

Six months in, revenue falls 40% to $75,600 a month. Now:

  • What 12% of actual receipts would be — $9,072 per month, or $432 per business day
  • What the fixed debit still takes — $15,120 per month, unchanged
  • Effective share of revenue leaving the business — 20%, not the 12% that was agreed
  • Overcollection per month — $6,048

Three months at that level is $18,144 pulled ahead of schedule out of a business that is already shrinking. Reconciliation forgives none of it, since the total payback is unchanged, but it moves that money back into the months where you need it to cover payroll. In a bad quarter, that is the difference between a hard year and a closed business.

How a clause gets neutralized

Most agreements contain something labeled reconciliation. Many of those clauses cannot realistically be used. Read for these specific constructions:

  • "Sole discretion." If the provider "may, in its sole discretion, adjust" the payment, you do not have a right, you have a request form. Look for mandatory language instead: the provider shall adjust upon receipt of documentation.
  • A narrow request window. Some clauses accept requests only within the first few business days of a month, or within a set number of days of the decline. Miss the window and the month is gone even when the drop is real and fully documented.
  • Documentation you cannot produce in time. Requiring notarized statements, accountant-prepared reports, or full processor statements for a period that has not closed yet can make the deadline impossible to meet in practice.
  • No deadline on their side. If the clause gives you five days to submit but obligates the provider to nothing in return, the practical answer is whatever the collections desk decides that week.
  • Forward-only adjustment. Some clauses reduce future debits but never credit the overcollection that already happened. Ask directly whether the correction reaches back to your request date.
  • Conditions that void the right. A prior NSF, a late document, or any technical breach sometimes suspends the reconciliation right entirely, which is exactly when you would need it most.

Seven questions to ask before you sign

Ask these in writing and keep the reply. A provider who answers plainly is telling you something useful, and one who deflects is telling you something too.

  1. Is reconciliation mandatory or discretionary? Point me to the exact sentence.
  2. How often may I request it, monthly or any time revenue changes materially?
  3. Precisely which documents are required, and will bank statements plus processor reports satisfy it on their own?
  4. How many business days do you have to respond once a complete request is submitted?
  5. Is the adjustment retroactive to my request date, or forward-only?
  6. Does an NSF, a late payment, or a missing document suspend my right to request it?
  7. Who receives the request, and what confirms you received it?

If the agreed percentage of receivables is not stated as a number anywhere in the contract, there is nothing to reconcile against. That alone is worth pausing over, and it belongs with the costs and provisions that never appear on the term sheet.

Using it when you actually need it

Request in writing. Attach complete bank and processor statements for the comparison period, state the agreed percentage and the recalculated payment, and ask for written confirmation of the new amount and its effective date. Keep paying the current amount until the adjustment is confirmed, because stopping debits on your own is a breach rather than a negotiation.

If reconciliation is denied, or the clause turns out to be discretionary after all, the realistic options left are a written modification agreement or refinancing into something with a payment you can genuinely carry. Both are far easier to arrange before a returned payment than after one. If you are weighing that now, comparing merchant cash advance structures against a fixed monthly obligation is the right conversation to be having.

Run this numbers

Frequently asked questions

Can I force an MCA company to reconcile?

Only to the extent your contract requires it. If the clause says the provider shall adjust upon documented request, you have an obligation to point to. If it says the provider may adjust in its sole discretion, you are asking rather than requiring. This is why the exact wording matters so much before signing, and why having an attorney read that one paragraph is often the cheapest money spent on the whole deal.

How often can I request reconciliation?

Monthly is common, though some agreements allow a request whenever revenue drops past a defined threshold and others cap the number of requests over the term. Check for a submission window as well, since a clause that only accepts requests in the first several days of a month is easy to miss.

Does reconciliation reduce what I owe in total?

No. It changes the pace of collection, not the specified amount you agreed to repay. A successful reconciliation lowers the daily or weekly debit and lengthens the term. The benefit is cash flow now, not a discount.

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